Haramain High Speed Railway Train clarified that tickets purchased at sales outlets or counters at its railway stations cannot be changed or refunded.
In all stations except for Jeddah Central Station, tickets can be purchased through railway counters and self-service devices, since bookings can be made the same day.
The clarification came from Haramain Railway after a person asked about the possibility of booking tickets from the station on the same day and how to cancel them.
The Al-Haramain High Speed Railway Train connects Makkah and Madina via Al Sulimaniyah (Jeddah), Jeddah Airport, and King Abdullah Economic City. Tickets can be booked online through sar.hhr.sa
By entering their booking code and phone number at the Manage My Booking section of the Haramain train website, those who purchased their tickets online are able to cancel or change their train schedule.
SOURCE : SAUDI EXPATRIATES
