The Saudi Transport General Authority (TGS) has made a decisive move by suspending the operations of two passenger transport applications and four food delivery applications due to their non-compliance with regulations. These punitive measures were enforced as part of the authority's commitment to ensuring an optimal and safe consumer experience, as the identified apps were found to be operating without the necessary licenses.
Underlining its supervisory role, the authority has reiterated its dedication to ensuring that all applications adhere to regulatory requirements. This proactive approach aims to establish a secure and efficient transportation ecosystem that safeguards consumer rights across the Kingdom. Moreover, the TGS has stressed the importance of patronizing licensed applications to ensure access to reliable and safe services.
Encouraging consumer participation in upholding standards, the authority has urged individuals to report any observations or complaints regarding passenger transportation and delivery applications. Reports can be submitted through the unified number 19929 or via the beneficiary care account on the X platform (@tga_care). By soliciting feedback and engagement, the TGA aims to enhance service quality and uphold consumer rights effectively.
